678jili Privacy Policy — How We Handle Your Personal Data

When you register on 678jili, we collect basic personal details including your full name, date of birth, email address, mobile number, and a valid government-issued ID for identity verification purposes. We also collect financial information such as your preferred payment method, GCash or Maya account details, and transaction history in order to process deposits and withdrawals in Philippine pesos. During your gaming sessions, we automatically gather technical data including your device type, IP address, browser version, and session timestamps to ensure platform security and a smooth mobile experience. If you contact our support team, we may retain records of those communications to improve our service quality and resolve disputes efficiently. All information collected is limited to what is strictly necessary for operating a safe, compliant, and enjoyable gaming platform for Filipino players.

The personal data we collect is used primarily to verify your identity, process your financial transactions, and deliver the gaming services you have signed up for on 678jili. We use your contact details to send you important account notifications, security alerts, and — where you have opted in — promotional offers tailored to your gaming preferences. Technical data helps us detect and prevent fraudulent activity, protect your account from unauthorised access, and maintain the overall integrity of our platform. We may use aggregated, anonymised data to analyse platform performance and improve the overall player experience for our community in the Philippines. We do not use your personal information to make automated decisions that would significantly affect your rights without human review.

678jili does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes — your data belongs to you. We may share limited information with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers, all of whom are bound by strict confidentiality agreements. In cases where we are legally required to do so, we may disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts in response to a valid legal request. Any third-party partners we work with are carefully vetted and are only permitted to use your data for the specific purpose for which it was shared. We will always inform you of any material changes to our data-sharing practices through an updated Privacy Policy notice on this page.

We implement industry-standard security measures to protect your personal information from unauthorised access, loss, or misuse, including SSL encryption across all platform connections and secure storage protocols for sensitive account data. Access to personal data within our organisation is strictly limited to authorised personnel who require it to perform their job functions, and all staff handling player data are trained in data protection best practices. We conduct regular security audits and vulnerability assessments to identify and address potential risks before they can affect our players. In the unlikely event of a data breach that poses a risk to your rights, we will notify affected players and the relevant Philippine authorities in accordance with applicable data protection regulations. You can further protect your account by using a strong, unique password and enabling any additional security features available in your account settings.

We retain your personal information for as long as your account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations under Philippine law. Financial transaction records are kept for a minimum period as required by anti-money laundering regulations and gaming compliance requirements applicable in the Philippines. If you request account closure, we will deactivate your account promptly and begin the process of securely deleting or anonymising your personal data, except where retention is required by law. Communications and support records may be retained for a limited period to assist with any follow-up queries or disputes that arise after account closure. Once the applicable retention period has expired, your data is securely and permanently deleted from our systems.

As a player on 678jili, you have the right to access the personal information we hold about you at any time by submitting a request through our support team. You may also request corrections to any inaccurate or incomplete data, and we will update our records promptly upon verification. Where processing is based on your consent — such as receiving promotional communications — you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing. You may request the deletion of your personal data subject to our legal retention obligations, and we will respond to all data rights requests within a reasonable timeframe. If you have concerns about how your data is being handled, you are encouraged to contact us directly, and you also have the right to raise a complaint with the relevant Philippine data protection authority.